.png)
Except as otherwise specified, "you" or "your" refers to any individual or organization utilizing the Service ("Users"). Unless otherwise specified, "(Website Name)," "we," "our," "Partners," or "our" collectively refer to (Website Name) and its subsidiaries, Partners.
1. (WEBSITE NAME) PROVISIONS
1. 1. In order to accomplish their objectives and offer services, (Company Name) (hereinafter referred to as (Website Name) acts as a gateway and may work in conjunction with Partners, which are licensed financial businesses, banks, and other institutions (hereinafter referred to as Partners). (Website Name) offers information technology services and tools for sending, receiving, and processing internet payments. Not regarded as (Website Name) actions are the activities of (Website Name) partners involved in delivering the (Website Name) Service.
1.2. Among the services on the list are, but are not restricted to:
- Provide technical assistance to both you and your clients
- Granting entry to tools for transaction management and monitoring
- Giving account creation technical support
- Offering guidance, information, and technical help in the event of malfunctions, mistakes in operation, and technological breakdowns that prevent the Service from operating as intended
- Giving details about the payment's status and success
- Utilizing a list of the several online payment options
1.3. This agreement (referred to as the "Terms" or "Agreement") governs your use of the (Website Name) Software as well as any associated goods and services that (Website Name) makes available to you (collectively, the "Service"). Please do not use our services if you do not agree to be bound by the terms of this agreement.
1.4. Before you can join (Website Name), you must read, agree to, and accept all of the terms and conditions included in this Agreement and the Privacy Policy, including those that are incorporated by reference and those that are specifically stated below. It is highly advised that you read the content on all other pages and websites that are mentioned in this document in addition to these terms and conditions since they can have additional terms and conditions that apply to you as a (Website Name) user.
Please note:
Words and phrases that are italicized go to these pages and websites. By agreeing to this Agreement, you also agree that the terms and conditions that are posted on other (Website Name) websites and Services will apply to your use of other websites and Services.
2. LEGALITY
2.1. You need to create an account in order to utilize the Service. A user is limited to one account. Only people or organizations who are able to form legally binding contracts in compliance with the relevant laws may use our services. Not to be limited by the aforementioned, individuals who are legally incapable, juveniles (under the age of 18), or persons are not permitted to use our service.
2.2. You may only use the Service for personal purposes, as provided by (Website Name). We grant you the right to use the (Website Name) Service, the Website, and its contents for personal use only, in accordance with the Terms and any applicable laws, subject to your consent and compliance with these Terms and Conditions. This right is revocable, non-exclusive, non-sublicensable, and non-assignable.
2.3. Inappropriate use of the Service in violation of these terms will be regarded as a breach of these terms and may have negative effects on you.
3. LEGAL RELATIONSHIP
3. 1. (Website Name) provides information and maintenance software for online payment processing, working with Partners to assist you in accepting and paying third parties. When you utilize our services and give us directions, Partners act as your agent and complete duties on your behalf.
3.2.. You understand that our Partners offer payment processing services and that (Website Name) functions as a payment gateway. The Partner serves just as an agent and custodian; they never function as a stand-in for your money. You acknowledge that in the event that our Partners handle money on your behalf, you will not get any interest or other payments.
3. 3. You designate our Partners as your agent to receive funds on your behalf and make payments to the recipient you designate or to a pooled account, subject to the terms and limitations of this Agreement, by initiating and sending payments through the Service (Website Name) or by adding funds to your balance. You will be the owner of the money you send until the recipient accepts it (which could happen right away). Our Partners will handle the money as your agent, but until the original transaction is canceled, you won't be able to withdraw it or send it to another recipient. You appoint our Partners as your agent when you accept payments using the Service (Website Name), and they will store your money in a pooled account until you give them instructions to transfer it. You may give directions for cash withdrawals or payments to third parties via the (Website Name) website, as long as they comply with the conditions and restrictions of this Agreement in each instance.
3.4. (Website Name) serves as a gateway, while our Partners handle payment services. If you select an upload method and pay with a payment instrument that might be refundable, you agree that you won't use that chargeback right unless there is unauthorised use of the payment instrument or a violation of these (Website Name) Terms of Use, in which case you will be entitled to a refund of the uploaded amount. You are not permitted to cancel or reverse any transaction for any reason that (Website Name) is not liable for, such as disagreements with retailers over unfulfilled orders or insufficient funds in the payment instrument account. We reserve the right to bill you for any costs and charges we incur related to this chargeback and any legal actions you take to dispute it. We might also impose a chargeback fee on you.
3.5. One percent (1%) of the total number of transactions that Partners of the (Website Name)VA account have executed during a single (1) month is the severe limit on chargebacks. If this rate is exceeded, (Website Name) and its Partners reserve the right to terminate this agreement, close your account, and take any remaining funds within five hundred forty (540) days after the last transaction. Any such excess will be subject to penalties. Your account amount will be returned at the conclusion of this period, less any refunds, fines, service charges, and other fees. You further agree that it is absolutely forbidden to suggest, provide, promote, advertise, advise, or speak with any of your clients regarding a "chargeback" or "refund" for the products or services you provide. You authorize (Website Name) and its Partners to automatically take the amount of any potential losses that (Website Name) may have from your account. Until it is established that your account is safeguarded and no losses are sustained as a result, The Partners may retain money in reserve.
3.6.. You affirm that (Website Name) has your permission and consent to allow third parties (our KYC Providers) verify your KYC. These parties will only use the information for verification purposes and in compliance with GDPR regulations.
3. 7. It is against the law to use the (Website Name) services if your activity involves drug use, the use of weapons, the pornographic industry, the promotion of hatred and/or racial, ethnic, sexual, religious, or other forms of discrimination, is offensive to any individual or group, infringes on the rights of third parties, including minors, or harms people in any other way. The data you submit and the activities you take through Service (Website Name) and our Partners must not be fraudulent, false, inaccurate, or misleading; they must not involve the sale of stolen or counterfeit goods; they must not violate any laws, statutes, regulations, contracts, or rights of publicity or confidentiality of any third party; and they must not be in violation of any copyright, patent, trademark, or other proprietary rights.
The activities listed above are not all-inclusive. (Website Name) retains the right, at our sole discretion, to refuse to work with you and, if necessary, to end your collaboration without providing a reason.
3.8. You may discontinue using the (Website Name) Service and the services offered by our Partners at any moment by contacting (E-Mail ID) to submit a request for support. In the event that all authentication requirements pertaining to the withdrawal of funds are satisfied (e.g., you cannot utilize the closure of your account), you will receive any funds that our Partners retain and handle on your behalf at the time of account closure, less any applicable fees. Furthermore, closing your account won't be an excuse for you to avoid an ongoing inquiry if it's not finished when you close it. Our Partners will give you the disputed money back if you later decide that you are entitled to some or all of them. Even after your account has been closed, you will still be liable for all associated debts. We will utilize the information you gave us to enable our Partners to transfer you any money they hold and handle on your behalf after the account closure date.
3.9. In addition to other available legal remedies, (Website Name) and/or our Partners are entitled to:
- To amend any erroneous or incomplete information you have submitted.
- Block money coming into your account;-disable specific cards' payment methods.
- Establish a roller reserve, if needed, for the length of time we deem appropriate; limit the sources of deposits and withdrawals.
- To demand payment of the entire fine that we were paid for providing you with the (Website Name) Service.
- Limit access to your account and its associated capabilities (such as the ability to send and receive money from your account).
- Restrict withdrawals, temporarily suspend or terminate your account, and decline to offer our services to you.
- Decide on a chargeback cost on your own.
- Ask for the supporting documentation needed to challenge a chargeback, and decline to challenge you if not enough is provided.
3.10. (Website Name) has the right to seek any information that is required to carry out fraud and AML monitoring, as well as to contest financial claims. This includes information on the payer, his verification documents, extra transaction details, data regarding the provision of services, and other data.
4. RIGHTS TO INTELLECTUAL PROPERTY
4. 1. Except as specified below, (Website Name) and all pertinent logos, goods, and services mentioned on this website are trademarks or registered trademarks of (Website Name), Inc. or its licensees. As such, they cannot be duplicated, mimicked, or utilized in whole or in part without (Website Name)'s prior written consent. Furthermore, (Website Name) owns the rights to all page titles, user visuals, button icons, and scripts as service marks, trademarks, and/or trade names. These may not be duplicated, mimicked, or used in any way, in whole or in part, without (Website Name)'s prior written consent.
4.2. It is forbidden to alter or utilize these logos in any way that might cause offense to (Website Name) or the Service. It is forbidden to use the Logos in any way that suggests (Website Name) sponsorship or endorsement. No partnership, joint venture, employee-employer, or franchisor-franchisee relationship is intended by this Agreement; (Website Name) is merely a gateway.
5. DECISION MAKING
You acknowledge and accept that using the (Website Name) Service and its material is completely at your own risk and discretion, and that you will bear full responsibility for any loss or harm resulting from such use and access.
6. PRIVACY POLICY
Our Privacy Policy governs use of the (Website Name) Service. We also make reference to our Privacy Policy in this regard by using these Terms of Use.
7. DISCLAIMER OF LIABILITY
7.1. By using the Service, you accept and agree that (Website Name) has not assumed any liability for any acts that may arise from your use of the Service.
7.2. We now explicitly and unequivocally disclaim all claims and warranties regarding (Website Name), whether stated, implicit, statutory, or otherwise, to the fullest extent authorized by law.
8. CHANGE OF CONDITIONS OF USE
Please get in touch with us or visit the (Website Name) Support area for additional details on the Service.
8.1. We reserve the right to amend this Agreement at any moment and to display the updated terms on our website. All amended terms and conditions, with the exception of what is specified below, will become operative one day after they are first published on our website.
8.2. If you object to any changes, you have the right to end your agreement with (Website Name). You agree to the changes by using the (Website Name) Services going forward.
9. PROCEDURE
If the sender of the notification is unaware that the email was not received, it is considered sent 24 hours after it was published or sent. Furthermore, we might mail you a notice at the address you provided during the registration process. In this instance, three days following the sending date will be considered the notice's sending date.
10. LEGAL DISPUTES
If there is a disagreement between you and (Website Name), our goal is to give you a speedy, unbiased, and affordable way to settle the issue. As a result, you and (Website Name) concur that any disagreement or claim resulting from this Agreement or (Website Name)'s Services (the "Claims") will be settled in line with one of the subsections below or in any other way that the parties mutually agree upon in writing. In order to find a solution, (Website Name) highly advises people to get in touch with them directly before turning to these alternatives. As an alternative to going to court, (Website Name) will take requests for dispute settlement through alternative dispute resolution processes including mediation into consideration.
11. COURT
Alternatively, any claim could be handled by an Indian-based court with appropriate jurisdiction. Both you and (Website Name) consent to being subject to Indian judicial jurisdiction.
12. APPLICATION
We do not promise constant, secure, or continuous access to our service, and a number of uncontrollable circumstances may cause our website to stop working. The remaining provisions of this Agreement shall apply in the event that any provision is found to be defective or unenforceable. You acknowledge that in the event of a merger or acquisition, (Website Name) may automatically transfer this Agreement and all incorporated agreements to a third party at our sole discretion.
13. CONTACT
Reach out (Website Name) for any queries and concerns regarding our Terms and Conditions
(E-MAIL ID)
(CONTACT NUMBER)